{"wrapper":"section.global-content-top-margin","sections":{"page_title_PW3hWy":{"type":"page-title","settings":{"padding":"lg","top_half_padding":false,"bottom_half_padding":false,"kicker":"","kicker_class":"p5","use_in_account_page":false,"text":"Frequently Asked Questions","text_element":"h3","text_class":"h3","max_width":0,"max_width_t":500,"max_width_d":800}},"faq_list_WChzXa":{"type":"faq-list","blocks":{"item_pLwMRF":{"type":"item","settings":{"title":"Orders & Shipping","question":"Do you ship internationally?","answer":"At the moment, we only ship within Singapore. We hope to expand to more destinations in the future. Singapore orders typically arrive within 2 to 3 business days."}},"item_UEqQHx":{"type":"item","settings":{"title":"Orders & Shipping","question":"How can I track my order?","answer":"Once your order is shipped, you’ll receive a tracking link by email. You can use this link anytime to check your delivery status in real time."}},"item_68h6Ad":{"type":"item","settings":{"title":"Orders & Shipping","question":"Where is my order?","answer":"We’re happy to help track your order. Please contact us with your order number and we’ll provide the latest shipping update and estimated delivery date."}},"item_H4Wk8f":{"type":"item","settings":{"title":"Orders & Shipping","question":"Can I change or cancel my order?","answer":"If your order has not been packed or shipped yet, we may still be able to make changes. Please contact our customer support team as soon as possible after placing your order."}},"item_iCt7Vr":{"type":"item","settings":{"title":"Product Information","question":"What materials are used in your bedding?","answer":"Our bedding is made using carefully selected premium fabrics designed for softness, breathability, and durability. Material details are listed clearly on every product page, including fabric composition and care instructions."}},"item_ebrnUY":{"type":"item","settings":{"title":"Product Information","question":"How long will your bedding last?","answer":"With proper care, our bedding is designed for long-term daily use while maintaining softness and comfort over time. Durability depends on usage and care habits, but our products are made with high-quality materials selected for lasting performance."}},"item_F4TpzR":{"type":"item","settings":{"title":"Product Information","question":"What sizes do you offer?","answer":"We currently offer: Single, Super Single (Fitted Sheets only), Queen and King\n\nEach product page includes a detailed size guide to help you choose the best fit for your mattress."}},"item_zyg64w":{"type":"item","settings":{"title":"Product Information","question":"How do your products compare to other bedding brands?","answer":"While every brand is different, we focus on: Soft and breathable materials suitable for Singapore’s climate, Minimal, elegant designs for contemporary homes, Premium quality at an accessible online price and Lightweight comfort designed for everyday living."}},"item_PYC3ke":{"type":"item","settings":{"title":"Returns & Exchanges","question":"What is your return policy?","answer":"We want you to love your purchase. Eligible returns can be requested within the specified return window 14 days after delivery, provided items are unused and in original condition."}},"item_Jac9K8":{"type":"item","settings":{"title":"Returns & Exchanges","question":"How do I start a return?","answer":"Starting a return is simple:\n\n1. Contact our support team or visit our returns portal\n2. Provide your order number\n3. Select the item(s) you wish to return\n4. Follow the return instructions provided"}},"item_jARBFQ":{"type":"item","settings":{"title":"Returns & Exchanges","question":"What if my order arrives damaged?","answer":"We’re sorry to hear that. Please contact us within 48 hours of receiving your order and include:\n\n* Your order number\n* Photos of the damage\n* A brief description of the issue\n\nWe’ll review the case and arrange a replacement or solution as quickly as possible."}},"item_yAx8Mh":{"type":"item","settings":{"title":"Payments & Promotions","question":"What payment methods do you accept?","answer":"We accept:\n\n* Visa\n* Mastercard\n* American Express\n* Shop Pay"}},"item_kd8YnM":{"type":"item","settings":{"title":"Payments & Promotions","question":"Do you offer promo codes or discounts?","answer":"We occasionally run exclusive promotions for subscribers and social followers. You can:\n\n* Join our email list for welcome offers\n* Follow us on social media for limited-time campaigns\n* Subscribe to receive early access to launches and promotions"}},"item_eanMP8":{"type":"item","settings":{"title":"Product Care","question":"How should I wash and care for my bedding?","answer":"To keep your bedding in the best condition:\n\n* Machine wash in cold or gentle cycle\n* Use mild detergent\n* Avoid bleach\n* Tumble dry low or line dry\n* Wash dark colors separately\n\nDetailed care instructions are included on every product page and packaging."}},"item_YVbXXJ":{"type":"item","settings":{"title":"Contact & Support","question":"How can I contact customer support?","answer":"You can reach our customer care team via:\n\n* Email\n* Live chat\n* Social media direct messages\n\nWe aim to respond to most inquiries within 24 hours."}},"item_GFje7t":{"type":"item","settings":{"title":"Contact & Support","question":"What are your customer support hours?","answer":"Our support team operates Monday to Friday, 9:00 am - 6:00 pm Singapore Time, excluding public holidays. Response times may be slightly longer during major sales periods or launches."}}},"block_order":["item_pLwMRF","item_UEqQHx","item_68h6Ad","item_H4Wk8f","item_iCt7Vr","item_ebrnUY","item_F4TpzR","item_zyg64w","item_PYC3ke","item_Jac9K8","item_jARBFQ","item_yAx8Mh","item_kd8YnM","item_eanMP8","item_YVbXXJ","item_GFje7t"],"settings":{"padding":"md","top_half_padding":false,"bottom_half_padding":false}}},"order":["page_title_PW3hWy","faq_list_WChzXa"]}